“They bring the smiles,” is something Christa Luna says when referring to the Gilbert Experience marketing team. And at the core of those smiles is often Renee Juarez. Anyone who has had the privilege of spending time with Renee knows exactly what I mean. When asked why she applied for a job with Gilbert she said, “I was looking for an opportunity where I could grow. Gilbert is the place to do just that.”
Renee joined Team Gilbert in May of 2015 as part of the Customer Care Center. This team focuses on exactly what it sounds like: caring for Gilbert’s customers. She quickly showed everyone she was perfect for this role and was promoted to the department manager in a matter of weeks. Under her leadership the department was successful but it was clear she had both the desire and ability to impact Gilbert on a broader scale.
An opportunity was presented to Renee in 2017 to join the Gilbert Experience team as the Training & Operations Assistant. All of us at Gilbert are thankful she accepted. Her favorite part of her job is, “the opportunity to see and get to know all of the members of Team Gilbert.” In her current role, she is one of the first people new hires meet as she helps with uniforms, headshots, training, and more. She uses her fun personality to make this an enjoyable experience for everyone.
Whether it’s helping onboard a new team member or showing up to one of the stores in a hot dog costume for National Hot Dog Day, Renee is always willing to put herself out there for the good of Team Gilbert and our customers. From all of us, Renee, thank you for always helping “bring the smiles!”