Aaron Mast or “A-A-Ron” as few of us like to call him, joined Team Gilbert in 2014 as a mechanic at Gilbert Outdoors. While he still goes out to the shop to diagnose problems or turn wrenches, Aaron was promoted to Parts and Service Manager a few years ago. This is a great role for him as it is clear he enjoys passing along his abundance of knowledge to the rest of the team. One of his teammates told us, “Aaron is always there to help me however he can. Whether I need help with a customer or moving boxes in the warehouse, he does whatever it takes for us to get the job done right.”
When Aaron finds free time, he enjoys going bass fishing but he spends most of his free time with his wonderful wife, Susan, and their daughter, Riley. He brings this love of family to work with him every day. For instance, he said what he loves about work is that “we are like one big family. We are always doing whatever we can for each other to make the day go smoothly no matter what issues may arise.”
Aaron’s favorite thing about work is “being able to help resolve customers’ issues with their mower or golf cart, especially when it comes to finding a part that may be scarce or hard to locate.” One thing about Aaron always rings true and it is that he wants to do whatever is necessary to help a customer. From all of us on Team Gilbert, thank you for the excellent service to your team and customers, Aaron!